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Frequently Asked Questions

  • What is ImageShack?

    ImageShack is an intuitive and easy-to-use free media hosting service. It can be used to upload images and videos and share them with friends using any imaginable means.


  • Does ImageShack cost anything?

    No, ImageShack is free.


  • How many files can I upload?

    An ImageShack account grants you 5GB of free storage space. You can increase the storage space by signing up for premium service. For more details please visit our subscription page.


  • How do I report a violation of the ImageShack Terms of Service?

    Please fill out the abuse form Your report would be processed within 24 hours.


  • Does ImageShack allow direct linking?

    Yes, ImageShack does allow embedding files into web pages. However, in order for ImageShack to continue to provide free image hosting, we ask that you do not modify the linking code in any way. Also, under some circumstances, some domains will need to be registered with us if users on that domain wish to direct link to images hosted on ImageShack. Please visit our domain registration page if that is the case.


  • How do I keep track of my previously uploaded images?

    ImageTracking is only available for registered users.


  • Which file types am I allowed to upload?

    ImageShack supports all major image formats including jpeg, png, gif, ico, bmp, and tiff. ImageShack also supports video formats including avi, mkv, mpeg, mp4, mov, wm, 3gp, flv, and many others. Please note, animated gifs are only available to premium users.


  • Are there any size restrictions for uploading files?

    Each image you upload must be less than 5 megabytes in size, 10 megabytes for premium users. If it is greater than that amount, your image will be optimized for the Internet use. Video files must be less than 15 minutes or they will be trimmed after uploading. Gif files are restricted to only the first frame. In order to upload animated gifs, you must be a premium user.


  • How long will my uploaded files be available?

    Your files will only be deleted if they do not adhere to our Terms of Service. If you are registered, your files will be available forever. If you are not registered, any file that you upload will continue to be available if it is accessed by anyone at least onc per year.


  • How much bandwidth can I use?

    ImageShack allows unlimited bandwidth for images and videos when viewed from our landing pages as well as unlimited bandwidth for registered users. ImageShack may at any time enforce its policies on bandwidth if an image is in violation of our Terms of Service, for instance, if it is abusive or used for spam.


  • How stable is ImageShack?

    It is our goal to be as stable as possible. ImageShack front page can be reached 100% of the time, while each individual file has an average uptime of 99.79%.


  • How secure is ImageShack?

    ImageShack offers substantial reliability and privacy protection. Your files are available only to you, and to those people with whom you share your file locations. Using intuitive techniques, ImageShack guarantees your privacy. Three random characters (i.e. "2ct") are added to the end of each image. A 4-digit subdirectory, based on the image name, is also created. These security measures ensure the prevention of image leeching and the protection of your file locations.


  • What is ImageShack?

    ImageShack is an intuitive and easy-to-use free media hosting service. It can be used to upload images and videos and share them with friends using any imaginable means.


  • Does ImageShack cost anything?

    No, ImageShack is free.


  • How many files can I upload?

    An ImageShack account grants you 5GB of free storage space. You can increase the storage space by signing up for premium service. For more details please visit our subscription page.


  • How do I report a violation of the ImageShack Terms of Service?

    Please fill out the abuse form Your report would be processed within 24 hours.


  • Does ImageShack allow direct linking?

    Yes, ImageShack does allow embedding files into web pages. However, in order for ImageShack to continue to provide free image hosting, we ask that you do not modify the linking code in any way. Also, under some circumstances, some domains will need to be registered with us if users on that domain wish to direct link to images hosted on ImageShack. Please visit our domain registration page if that is the case.


  • How do I keep track of my previously uploaded images?

    ImageTracking is only available for registered users.


  • Which file types am I allowed to upload?

    ImageShack supports all major image formats including jpeg, png, gif, ico, bmp, and tiff. ImageShack also supports video formats including avi, mkv, mpeg, mp4, mov, wm, 3gp, flv, and many others. Please note, animated gifs are only available to premium users.


  • Are there any size restrictions for uploading files?

    Each image you upload must be less than 5 megabytes in size, 10 megabytes for premium users. If it is greater than that amount, your image will be optimized for the Internet use. Video files must be less than 15 minutes or they will be trimmed after uploading. Gif files are restricted to only the first frame. In order to upload animated gifs, you must be a premium user.


  • How long will my uploaded files be available?

    Your files will only be deleted if they do not adhere to our Terms of Service. If you are registered, your files will be available forever. If you are not registered, any file that you upload will continue to be available if it is accessed by anyone at least onc per year.


  • How much bandwidth can I use?

    ImageShack allows unlimited bandwidth for images and videos when viewed from our landing pages as well as unlimited bandwidth for registered users. ImageShack may at any time enforce its policies on bandwidth if an image is in violation of our Terms of Service, for instance, if it is abusive or used for spam.


  • How stable is ImageShack?

    It is our goal to be as stable as possible. ImageShack front page can be reached 100% of the time, while each individual file has an average uptime of 99.79%.


  • How secure is ImageShack?

    ImageShack offers substantial reliability and privacy protection. Your files are available only to you, and to those people with whom you share your file locations. Using intuitive techniques, ImageShack guarantees your privacy. Three random characters (i.e. "2ct") are added to the end of each image. A 4-digit subdirectory, based on the image name, is also created. These security measures ensure the prevention of image leeching and the protection of your file locations.


  • Why do my files get renamed after I upload them?

    In order to ensure the largest amount of compatibility, only standard English lowercase letters and numbers are allowable file characters. If your file contain non-standard characters, they will be omitted upon upload. The following characters are allowed: 1234567890qwertyuiopasdfghjklzxcvbnm. Additionally, if the filename has over 30 characters, it is shortened to 30 characters in order to ensure compatibility.


  • Are my uploaded files private?

    Yes, the URL that ImageShack generates for each file is entirely unique and unguessable. Your files are private until you start sharing your file locations wit other people. After sharing your files, only you and the people with whom you shared your file locations have access to your files.


  • Should I have a backup of my uploaded files on my computer?

    ABSOLUTELY! Unpredictable events can occur, and we would like you to have a backup of your uploaded files on your computer.


Was this article helpful? [801] yes : no
Views: 356601
Created by: ms
Last updated on: Tue Dec 18 17:03:30 PST 2012
Article ID: 22